Terms and Conditions

Effective Date: 20 Nov

Welcome to Onora.pk!

By accessing or using this website (Onora.pk), you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website. If you do not agree with any of the terms, please refrain from using this website.

1. Introduction

These Terms and Conditions govern the use of our website and the purchase of any products from onora.pk. By using our website, you agree to accept these Terms in full. If you disagree with any part of these terms, you must not use our website.

2. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not violate the rights of, or restrict the use and enjoyment of, this website by any third party. Prohibited conduct includes, but is not limited to, conducting fraudulent activities, transmitting harmful or malicious content, and attempting to gain unauthorized access to any part of our site.

3. Product Availability and Pricing

  • All products listed on the website are subject to availability. If an item is out of stock, we will notify you promptly and issue a refund if applicable.
  • We make every effort to ensure that the prices listed on our website are accurate. However, we reserve the right to adjust prices, and in such cases, we will notify customers of any changes before processing an order.
  • All prices are listed in Pakistani Rupees (PKR) unless otherwise stated.

4. Order Acceptance

  • When you place an order on our website, you will receive an email confirming receipt of your order. This email does not indicate that your order has been accepted.
  • We reserve the right to reject or cancel any order, at our sole discretion, for reasons including but not limited to product availability, errors in pricing, or suspected fraudulent activity. If your order is canceled, you will be notified, and a refund will be issued if applicable.

5. Payment Methods

We accept payment via cash on delivery (COD).

6. Shipping and Delivery

  • We offer shipping across Pakistan. Delivery times may vary depending on your location.
  • Shipping fees are calculated at checkout and vary based on your location and the weight of the items purchased.
  • We are not responsible for delays caused by third-party delivery services or any unforeseen circumstances, such as strikes or natural disasters.

7. Returns and Exchanges

  • We accept returns or exchanges within 20 of delivery if the item is in new, unused condition and in its original packaging.
  • To initiate a return or exchange, please contact our customer service team at info@onora.pk . You will be responsible for return shipping costs unless the item is defective or damaged upon receipt.

8. Warranty and Product Information

  • We aim to provide accurate descriptions and images of our products. However, due to variations in monitor settings and lighting, actual product colors may differ slightly from what is displayed on the website.
  • All products are covered under a 30 days warranty against manufacturing defects from the date of purchase. This warranty does not cover damages caused by misuse or accidents.

9. Privacy Policy

We value your privacy and are committed to protecting your personal information. Please refer to our [Privacy Policy] for detailed information on how we collect, use, and protect your data.

10. Intellectual Property

All content on this website, including but not limited to text, images, logos, and graphics, is the property of onora.pk and is protected by copyright laws. You may not use, reproduce, or distribute any content from our site without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Onora.pk is not liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of this website or the purchase of our products. This includes any loss of data or profits due to technical issues or errors in processing.

12. Amendments to Terms

We reserve the right to modify, update, or revise these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. By continuing to use our website, you agree to abide by the revised terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in all cities of Pakistan.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: onora.pk
info@onora.pk